SW - COMMUNITY RESPONSE COORDINATOR

The Department of Transportations (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.The Sidewalk Program is a complaint driven unit which is responsible for responding to broken sidewalk, curb and pedestrian ramp complaints along with inspecting sidewalk where defects may exist and issuing violations where warranted. The Sidewalk Program oversees an annual budget of $46 million allocated for the construction of sidewalk adjacent to city-owned properties and 1, 2, and 3 family homes. The Community Coordinator will serve within the Community Response team and will be responsible for responding to sidewalk, curb and pedestrian ramp complaints. The Community Coordinator will also lead Community Outreach for the Sidewalk Program. This includes preparing for public events such as DOT Summer Streets, Community Board meetings, among others. This role will require direct coordination with DOT Borough Commissioner Offices and will serve as a central liaison between Sidewalk Program and the public. The Community Coordinator will oversee outreach efforts, including the creation of new campaigns for community engagement, creating/updating content for the Sidewalk Programs website and reviewing all mailing content to homeowners as needed. Other responsibilities will include liaising with other agencies and outside entities as needed. Sidewalk Program will also plan outreach in neighborhoods and commercial areas to educate property owners about the life cycle and maintenance of the sidewalk.