Digital Product Analyst

This is our story

With 43 million patient encounters each year, HCA Healthcare offers a depth of data few can match. DT&I identifies patterns across our network to deliver real-time insights that empower care teams and improve outcomes. Rooted in our mission, “Above all else, we are committed to the care and improvement of human life”, we transform data into action to improve the lives of every patient we serve. Join us!

What you will accomplish in this role

The Digital Product Analyst plays a critical role in supporting the pod team by translating business needs into actionable requirements, performing ad hoc analysis, and producing progress and outcome communication materials. This role involves gathering, organizing, and interpreting data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals. The Digital Product Analyst works closely with Product Owners and cross-functional teams to provide actionable insights that shape the product development lifecycle.

DT&I’s mission is to bring innovative technology solutions to the clinical and administrative frontline of HCA, re-shaping healthcare processes to improve patient outcomes, empower clinicians with insights, and drive greater efficiency for all. In this role you will be responsible for innovating our care team processes, making them more intelligent, impactful, and efficient. In so doing, you will help our clinicians provide the best care possible and have a better experience in their work.

Major Responsibilities:

Product Development Support

• Collect and document detailed business requirements from stakeholders, translating them into user stories for the tech lead to translate into engineering tasks for engineers/developers
• Define detailed key results to support pod objectives; perform analyses as needed for OKR measurement, particularly before data pipelines have been set up
• Support product owner in day-to-day tasks, particularly around sprint management
• Assist with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the pod
• Work with Product Owner to develop Objectives and Key Results; define measurement strategies for key results (e.g., how to collect data, source system identification) and set measurement methodology
• Work with other Data Engineers or other pod members to create data pipelines and analyses to measure key results automatically

Cross-functional Collaboration

• Work with experience / UX designer to codify business processes and identify areas for improvement
• Work with experience / UX designer to reflect user acceptance criteria in user stories
• Work with adoption teams and process/experience designer to translate user feedback into feature specifications
• Work with change management personnel to define change management strategies; work with adoption and scaling teams to help coordinate scaling

Analysis and Reporting

• Assist with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the pod
• Use statistical tools and data visualization techniques to communicate insights effectively to stakeholders.
• Create comprehensive documentation and presentation materials (including process flows, product feature details, and user guides or explanations)
• Collect, analyze, and interpret product performance data to identify trends, issues, and opportunities for improvement.

Education and Experience:

• Bachelor's degree in Business, Computer Science, Economics, or related field required
• Master's degree in a relevant field preferred
• 1+ years of experience in the use case domain area, with strong communication (verbal, written) skills
• Strong problem solver with experience in both technical and functional areas required
• Certification in Data Analytics, Business Analytics, or related fields preferred
• Familiarity with Agile or Scrum methodologies preferred
• Onsite position located in Nashville, TN

At HCA Healthcare, we are committed to fostering a culture of growth that allows you to build the career of a lifetime. We encourage you to apply for our Digital Product Analyst today. We review all applications promptly, and qualified candidates will be contacted to continue the process. Join us!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.